AQA GCSE Business · 8132
Paper 2
Revise: Distribution ChannelsTelesales can also provide a direct route when a business takes customers’ orders by telephone.
Loading…
Loading…
Loading…
GCSE Business · key term
Selling products or services over the telephone.
Used by AQA and OCR
Paper 2
Revise: Distribution ChannelsTelesales can also provide a direct route when a business takes customers’ orders by telephone.
Paper 2
Completing sales transactions over the telephone.
Revise: Methods of SellingThree methods are face-to-face selling, telesales and e-commerce. The main distinction is how the customer and business interact: in person, by telephone or online.
Do not assume telesales means only unsolicited calls: customers can also telephone a business to make a purchase.
Create a free account to read GCSE Business revision notes for your exam board and track your progress.