Quality

The extent to which a product meets customer requirements, including features such as reliability, durability and suitability for its purpose.

How well a good or service meets the required standards and customer expectations.

The extent to which the characteristics of a good or service satisfy customers’ needs and expectations.

The standard of a product or service, including how well it performs and meets customer expectations.

Producing goods or providing services to a desired, consistent standard.

Making goods and providing services to a desired, consistent standard that meets customers’ needs and expectations.