AQA GCSE Business · 8132
Paper 1
Loading…
Loading…
Loading…
GCSE Business · key term
A good sent back to a business by a customer, for example because it is faulty or does not meet expectations.
Used by AQA and OCR
Paper 1
Paper 2
An item sent or taken back to a seller by a customer, for example because it is faulty or unsuitable.
Revise: Importance of QualityA product return occurs when a customer sends or takes an item back to the seller. If goods are reliable and fit for purpose, fewer customers should need to return them because of faults.
Create a free account to read GCSE Business revision notes for your exam board and track your progress.