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GCSE Business · key term
A fault that means a product does not meet its required quality standard.
Used by AQA
Paper 1
Revise: Maintaining Consistent QualityUsing IT and automated checks: carefully calibrated sensors can carry out precise inspections and identify defects that people might miss. Automation can also reduce human error in checking output.
Develop an advantage as a chain of reasoning: fewer defects → less waste and reworking → lower costs → potentially higher profit.
Zero defects is an aim, not a guarantee that mistakes will never happen.
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