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GCSE Business · key term
The percentage of employees who leave a business during a given period.
Used by Edexcel and OCR
Specification 2.5.4 · Paper 2
The rate at which employees leave a business and need replacing.
Revise: Employee MotivationEmployees who feel rewarded and find their work satisfying may be less likely to leave. This reduces labour turnover, so the business spends less on recruiting and training replacements. It also keeps experienced workers who already understand its products, customers and working methods.
Paper 1
Distinguish employee retention, which concerns staff staying, from labour turnover, which concerns staff leaving.
Do not confuse retention with labour turnover: retention concerns employees who stay; turnover concerns employees who leave.
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The rate at which employees leave a business and need to be replaced.
The percentage of employees who leave a business over a given period of time.