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GCSE Business · key term
Laws protecting customers against unfair business practices and problems with the goods or services they buy.
Used by AQA, Edexcel and OCR
Paper 1, Paper 2
Revise: Impact of LegislationConsumer law protects people when they buy goods and services. A central requirement is that trade descriptions must be accurate. Information on packaging, in advertisements and in product listings must not mislead customers about what they are buying.
Specification 1.5.3 · Paper 1
Laws protecting people who buy goods and services from unfair treatment, misleading information and unsafe or poor-quality products.
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Consumer law protects people who buy goods and services. Businesses must provide accurate information and must not sell unsafe products or mislead customers about what they are buying.
Paper 2
Legislation that protects consumers and places obligations on businesses supplying goods and services.
Revise: Impact of Consumer LawConsumer law protects people when they buy goods and services from businesses. It sets standards that businesses must meet: protecting customers is not simply an optional way of providing good customer service.