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Importance of Customer Service — OCR Business J204 | GradeGen
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OCR GCSE Business
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Sales Process and Customer Service
Importance of Customer Service
OCR GCSE Business · J204
Importance of Customer Service
What you need to know
Evaluate the importance of providing good customer service, including effective after-sales service.
Explain how customer service strategies help a business successfully gain and retain its customer base.
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Importance of Customer Service
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