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OCR GCSE Business
Operations
Consumer Law
Impact of Consumer Law
OCR GCSE Business · J204
Impact of Consumer Law
What you need to know
Analyze the impact of consumer law on business operations and decision-making.
Explain how consumer protection legislation influences a business's reputation and mandates the safety and satisfactory quality of its goods.
Revision notes
1
Impact of Consumer Law
6 key terms
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Previous topic: Sales Process and Customer Service
Product Knowledge and Customer Engagement
Next topic: Business Location
Factors Influencing Location
