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Maintaining Consistent Quality — AQA Business 8132 | GradeGen
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AQA GCSE Business
Business Operations
Concept of Quality
Maintaining Consistent Quality
AQA GCSE Business · 8132
Maintaining Consistent Quality
What you need to know
Identify and understand the various methods businesses implement to maintain consistent product and service quality.
Describe the concept of Total Quality Management (TQM).
Analyse the long-term advantages to a business of successfully implementing Total Quality Management (TQM).
Revision notes
1
Maintaining Consistent Quality
6 key terms
Pro
Practise with past papers
Key terms & definitions
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Consequences of Quality Issues
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Costs and Benefits of Quality
