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Business
AQA GCSE Business
Business Operations
Concept of Quality
Consequences of Quality Issues
AQA GCSE Business · 8132
Consequences of Quality Issues
What you need to know
Understand typical customer expectations regarding the quality of manufactured goods and provided services.
Explain the methods businesses use to identify quality problems and measure quality standards.
Analyse the negative operational and reputational consequences a business faces when quality issues occur.
Revision notes
1
Consequences of Quality Issues
7 key terms
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Practise with past papers
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Previous topic: Role of Procurement
Procurement, Logistics and Supply Chain
Next subtopic
Maintaining Consistent Quality
