OCR GCSE Business · J204
Paper 1
Revise: Communication MethodsThe same method can serve both purposes: an email could go to a colleague or to a customer.
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GCSE Business · key term
An electronic message sent to one or more email addresses, which can include attached files.
Used by OCR
Paper 1
Revise: Communication MethodsThe same method can serve both purposes: an email could go to a colleague or to a customer.
Name a specific method, such as email or a phone call, rather than just saying ‘digital’ or ‘verbal communication’.
Digital communication can also be written or verbal: an email is written, while a video meeting includes spoken communication.
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