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Business
OCR GCSE Business
Human Resources
OCR GCSE Business · J204 · 3
Human Resources
Paper 1
· 20 notes
Understand the role of human resources within a business and evaluate how employee management influences business activity and operations.
3.1
Role of Human Resources
Purpose of Human Resources
Free
3.2
Organisational Structures
Types of Organisational Structures
Pro
Organisation Chart Terminology
Pro
Reasons for Different Structures
Pro
Ways of Working
Pro
3.3
Business Communication
Communication Methods
Pro
Importance of Business Communications
Pro
Influence of Digital Communication
Pro
3.4
Recruitment and Selection
Reasons for Recruitment
Pro
Recruitment Methods
Pro
Methods of Candidate Selection
Pro
3.5
Motivation and Retention
Financial Motivation Methods
Pro
Non-Financial Motivation Methods
Pro
Importance of Employee Motivation
Pro
Importance of Employee Retention
Pro
3.6
Training and Development
Training Methods
Pro
Reasons for Staff Training
Pro
Staff Development Routes
Pro
Benefits of Staff Development
Pro
3.7
Employment Law
Impact of Employment Legislation
Pro
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Key terms & definitions
