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Edexcel GCSE Citizenship Studies · 1CS0
Edexcel 1CS0 · Groups and Organizations in Democratic Society Check the specification (PDF) (opens in a new tab)
A trade union is an association of workers that aims to maintain or improve their conditions of employment through collective action. These conditions include pay, working hours, safety and job security. Unions give workers a shared voice when dealing with employers.
Trade unions developed during the Industrial Revolution, when expanding factory production brought many workers together. Workers often faced long hours, low wages and dangerous conditions. An individual worker had little bargaining power against an employer: asking alone for better treatment could achieve little. Organising together allowed workers to press shared demands more effectively.
This is the central connection between trade unions and citizen power. People who have limited influence individually can gain influence by acting as a group.
Workers usually pay a membership fee, called a subscription, to belong to a union. Unions can provide advice, training and legal representation, as well as representing members in workplace disputes.
One of their main activities is collective bargaining: negotiating with an employer on behalf of workers. Instead of each employee separately requesting a pay rise, representatives negotiate over the group’s pay and conditions. Negotiations might concern higher wages, standard working hours, overtime payments or safer equipment.
Unions also seek to protect jobs. If new machinery reduces the number of workers needed, a union might negotiate for workers to move into other jobs rather than lose their employment. Where job losses cannot be avoided, it may negotiate redundancy terms and a fair process. These are aims of negotiation, not guaranteed outcomes.
Unions can also seek to influence government policy, including policy on minimum wages and employment protection. Their role therefore extends beyond an individual workplace.
If negotiations break down, workers may take industrial action to put pressure on an employer to reach an agreement. Forms include:
For example, during the RMT rail workers’ dispute in 2022–2023, workers raised concerns about pay, job security and proposed changes to working practices. Union members voted for industrial action, and national strikes disrupted rail services. This shows both collective pressure on employers and democratic decision-making within a union.
Industrial action can attract attention and encourage further negotiations, but disruption can also affect customers and other citizens. Its effectiveness should be judged by whether it helps achieve workers’ aims, not simply by how much attention it receives.
Unions seek improvements, but workers also have rights protected by law. These rights do not depend on belonging to a union.
Pay and rest: eligible workers must receive at least the National Minimum Wage. Rates vary according to age and apprenticeship status. Workers also have rights to a statutory minimum level of paid holiday and rest breaks, and protection against unlawful deductions from wages. There is generally a limit of 48 working hours a week on average, although workers can choose to opt out.
Health and safety: employers must assess and reduce workplace risks. This includes providing appropriate training and safety equipment. For example, construction work may require helmets or harnesses. Organisations such as the Health and Safety Executive enforce health and safety law.
Protection against discrimination: the Equality Act 2010 protects people at work against unlawful discrimination involving protected characteristics, including race, sex, disability, religion and age. Employers must make reasonable adjustments for disabled employees. An adjustment might involve changing working hours to remove a disadvantage faced by a disabled worker.
Protection against unfair dismissal: employees who qualify for this protection can challenge a dismissal that lacks a fair reason or fair procedure. Misconduct or redundancy can be fair reasons, but an employer must still follow an appropriate process. Employment status matters: people legally classed as workers, rather than employees, do not usually have unfair-dismissal protection.
Union membership: workers have the right to join or leave a trade union. Employers cannot punish them simply for being union members.
A trade union represents workers collectively and can also support individual members. For example, a union representative may help a member in a dispute about their treatment at work.
A staff association represents staff interests, often within a particular profession or organisation. Staff associations are found in areas such as policing and teaching. They often emphasise consultation, professional interests and advice rather than industrial action.
An employment tribunal has a different function. It is an independent legal body that hears employment disputes, including claims about pay, dismissal and discrimination. It listens to both sides and makes a decision; it does not act as the worker’s representative. Depending on the case, an employer that loses may have to pay compensation or reinstate the claimant.
In Great Britain, Acas, the Advisory, Conciliation and Arbitration Service, offers conciliation to help the parties resolve a dispute without a tribunal hearing. Northern Ireland has industrial tribunals and a Fair Employment Tribunal.
These protections complement one another. Collective bargaining can seek better conditions, a staff association can help staff raise concerns, and a tribunal can determine whether legal rights have been breached. Negotiating a better wage and enforcing the legal minimum wage are therefore different routes to protecting workers.
Explain how collective action gives workers influence: workers negotiate together rather than each bargaining alone.
Distinguish representation from decision-making: unions and staff associations support workers; tribunals decide legal disputes.
Do not assume everyone at work has identical rights. Employment status and qualifying conditions matter, particularly for unfair dismissal.
When using industrial action as an example, separate workers’ aims from the results actually achieved.
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Last updated
Trade union
An association of workers that aims to maintain or improve employment conditions through collective action.
Collective action
People working together to pursue a shared aim, rather than acting separately.
Collective bargaining
Negotiation between an employer and workers’ representatives over matters such as pay, hours and working conditions.
Industrial action
Action taken together by workers, such as a strike or overtime ban, to put pressure on an employer during a dispute.
Strike
A form of industrial action in which workers stop working.
Staff association
An organisation that represents staff interests and provides support, often through consultation and advice.
Employment tribunal
An independent legal body that hears employment disputes and makes decisions about claims such as discrimination or unfair dismissal.
National Minimum Wage
The legally required minimum hourly pay for eligible workers, with rates depending on age and apprenticeship status.
Unfair dismissal
Dismissal that fails to meet legal requirements for a fair reason or fair procedure; entitlement to claim depends on employment status and qualifying rules.
Put your knowledge into practice — try past paper questions for Citizenship Studies
Trade union
An association of workers that aims to maintain or improve employment conditions through collective action.
Collective action
People working together to pursue a shared aim, rather than acting separately.
Collective bargaining
Negotiation between an employer and workers’ representatives over matters such as pay, hours and working conditions.
Industrial action
Action taken together by workers, such as a strike or overtime ban, to put pressure on an employer during a dispute.
Strike
A form of industrial action in which workers stop working.
Staff association
An organisation that represents staff interests and provides support, often through consultation and advice.
Employment tribunal
An independent legal body that hears employment disputes and makes decisions about claims such as discrimination or unfair dismissal.
National Minimum Wage
The legally required minimum hourly pay for eligible workers, with rates depending on age and apprenticeship status.
Unfair dismissal
Dismissal that fails to meet legal requirements for a fair reason or fair procedure; entitlement to claim depends on employment status and qualifying rules.
Employment status matters: workers and employees do not necessarily have identical rights.
Key distinction: bargaining seeks agreement or improvements; tribunals determine legal claims.